Call centers have become an increasingly cost-effective way for Businesses to manage their phone traffic and ensure every caller receives a personal response. When your business needs reliable and flexible call center solution, turn to our India-based Call Center. It extends your Sales resources and shows your customers, how important their satisfaction to you is. We always ensure your best image is always put forward.

Our company understands that every Business is different and each client has their own unique needs. At Impetus Call Center, we train our staff to provide customized Call Center solutions that fit to your business needs. We offer a wide range of Minute Plans to choose from and one of our sales associates will be sure to help you choose the right call center solution for you. We help you provide maximum Return of Investment.

Inbound and Outbound
Our specially trained customer service representatives-acting as an extension of your business, expertly Receive and Respond to all your customers' inquiries about order, shipping, billing, product information, registrations and more.

We provide highly reliable specialists Outbound telemarketing resource for companies seeking outstanding performance and results. All the outbound operations and facilities you need, we provide customized solutions to resolve your special problems.

Call response and customer capture
Your customers receive a professional response outside office hours or when your staff is busy. We answer the call as your Company, so your customers are delighted to receive a personal response whenever they call. Our trained professionals answer your customer's questions, schedule call-backs and set appointments.

24x7 Coverage
We provide 24x7 coverage to Businesses who wish to outsource their call-handling fully, or who need short-term staffing to capture response to direct-mail promotions and other marketing initiatives.

Customer follow-up and lead recapture
You spend thousands in advertising to get your phone to ring. When your salespeople take the call, how effectively do they convert call traffic to foot traffic? Impetus can follow-up with your callers to ensure they were treated properly and whether a sales opportunity is still open. Customer follow-up service is also available for customer-satisfaction surveys and outbound marketing programs.

Call us today to learn more about our Call Center Solutions or Chat Live now with one of our sales executives. Request a Free Quote Now!